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- QUALITY MANAGEMENT
- TL 9000
- TL 9000 defines the QMS requirements for design, development, production and service provision for the Information and ICT industry.
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- TL 9000: Quality Management
- What is TL 9000?
- TL 9000 defines the quality management system (QMS) requirements for design, development, production and service provision for the Information and Communication Technologies (ICT) industry.
- The TL 9000 standard was developed by and for the ICT industry in 1999 to drive consistency in the quality of products and services down the supply chain through the implementation of a common body of QMS requirements (built on top of ISO 9001) and defined performance-based measurements.
- The expected benefits include improved organizational performance, overall cost reduction, increased competitiveness, enhanced customer-organization-supplier relationships, and continual improvement of products and services.
- Helps you with
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Aligning with ICT industry peers Enhancing organizational planning and management Improving overall process performance and control Strengthening organization¡¯s customer and supplier relationships Reducing the number of external audits and site visits Free benchmarking!
- Benefits of Gaining Certification
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Ability to win more business
Procurement specifications often require certification as a condition to supply, so certification opens doors.
Customer satisfaction
Deliver products that consistently meet customer requirements and a service that is dependable and can be relied on.
Improved stakeholder relationships
Improve the perception of your organization with staff, customers and suppliers.
Legal compliance
Understand how statutory and regulatory requirements impact your organization and its customers.
Proven business credentials
Independent verification against a globally recognized industry standard speaks volumes.
Reduced operating costs
Continual improvement of processes and resulting operational efficiencies mean money saved.
Improved risk management
Greater consistency and traceability of products and services means problems are easier to avoid and rectify.
- Steps to Certification
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Following a successful two stage audit, a certification decision is made and if positive, then certification to the required standard is issued by NQA. You will receive both a hard and soft copy of the certificate. Certification is valid for three years and is maintained through a programme of annual surveillance audits and a three yearly recertification audit.
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Step 2
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Once you¡¯ve agreed your proposal, we will contact you to book your assessment with an NQA Assessor. This assessment consists of two mandatory visits that form the Initial Certification Audit. Please note that you must be able to demonstrate that your management system has been fully operational for a minimum of three months and has been subject to a management review and full cycle of internal audits.
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Step 1
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Complete a Quote Request Form so that we can understand your company and requirements. You can do this by completing either the online quick quote or the online formal quote request form. We will use this information to accurately define your scope of assessment and provide you with a proposal for certification.
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- READY TO START YOUR JOURNEY?
- We'll give you a clear indication of the costs of gaining and maintaining certification.
- Get a quote
- Not ready yet? Call us at (800) 649-5289 or request a call back to discuss your certification requirements.
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